Refund policy
If an order arrives damaged in transit or you receive an incorrect product, please reach out to us right away!
Before you submit a return, we would love the opportunity to resolve any issues you are experiencing. We are committed to helping you find the relief you deserve! If you do end up deciding that the product you ordered is not right for you, please be aware that you may be required to pay a restocking fee.
Returns will be accepted for items that are unopened, unused, and in the original packaging. Please note that you will be required to pay for return shipping. Items purchased using a discount code are not eligible for refund. Flaxseed Heatpads and gift cards are final sale.
How do I request a refund or exchange?
If you wish to make a return and you qualify for the above conditions, please connect with our Customer Wellness Team at info@getsomedays.com within 30 days of receiving your order with your order number in the subject line, and we’ll take it from there.
How long does it take to process a return?
Please allow 5-7 business days for your refund to process.
I made a mistake in my order. What do I do?
No worries! Mistakes happen. Please let our Customer Wellness Team know as soon as possible by sending an email to info@getsomedays.com. We can’t guarantee that we’ll be able to catch your order before it leaves our warehouse, but we’ll try our best.